Deliver personalized service with Service Cloud, built on Salesforce Customer 360; you will gain a 360-degree view of your customer.
Personalized Service - Done right.
With Salesforce Service Cloud, you give your agents the ability to deliver incredible customer service. By letting it take care of the automation, your reps gain productivity and improve customer satisfaction.
Your Budget. Your Timeline.
ITequality is here to support you!
With over a decade of experience, we offer a wide variety of services to help your business succeed with Service Cloud:
- Omnichannel (Click to Chat)
- CTI (Click to Dial)
- Building Detailed Dashboards
- Service Process Automation
- Best Practices for Case Management
- Training on best practices on how to utilize & customize Salesforce for future growth
Features Include:
Agent Workspace
Automation Workflow
Case & Knowledge Management
Incident Management
Omni-Channel Routing
Reporting & Analytics
Telephony & Voice
Video Support
Workforce Engagement
Self-Service
Chatbox, Messaging, Social Networks
And More...
Schedule a free 1-hour Consultation
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